Mission & Values
Our Mission
MC Environmental Services, Inc. is committed to each customer’s complete satisfaction.
We will provide consistent, high quality, reliable services at a fair price, in a friendly and professional manner.
We will strive to develop the most cost effective, environmentally sound solutions to address each customer’s needs.
We will conduct business in a way that positively impacts our customers, our associates,
the environment and the communities in which we work and live.
Our Values
At MC Environmental Services, Inc., we appreciate the opportunity to be of service! We value our customers, and operate our business to assure that their experience – from the initial inquiry through project completion – exceeds their expectations.
We value your time:
- We respond to all phone calls or email inquiries by the next business day.
- We arrive to the job site on-time, with the right people and the right equipment to get the job done safely and efficiently.
- If an unexpected situation will cause us to be late, we notify you immediately.
We value integrity:
- We provide written service quotations and adhere to them. If a change in job scope results in additional costs, we contact you to discuss the options before proceeding.
- Work done on a time & materials basis is completed as efficiently as a quoted project.
- We don’t take short-cuts and won’t compromise on quality or safety -- ever.
We value customer service:
- We understand that our work is unfamiliar to many of our customers, and we take the time to explain the process, answer questions and address concerns – before, during and after the job.
- We treat our customers; their property; even their pets – with kindness and concern.
- We leave the site looking as good as, or better than, it did when we arrived.
- When the job is done, we provide clear, concise invoices and complete project documentation.
Our Approach
- We hire hard working, good hearted, honest people, and hold them to high standards.
- We treat our employees with respect, and provide them with the training and tools required to perform their jobs safely and efficiently.
- We use reliable equipment that is properly maintained and designed for the task at hand.
- We respond quickly and honestly to service inquiries. If we don’t provide the service you need or can’t meet your time schedule, we'll refer you to someone who can.
- We’re happy to perform the specific services you need. Whether you’re looking for a turn-key project or a more limited scope of work, we’re there for you.
In short – MC Environmental Services, Inc. is an experienced, dedicated, service minded team - always
striving to provide the best and most cost effective solutions to our customers’ environmental needs.
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